MHI Vestas’ incredible success also led to enormous growth. With that growth, inter-departmental processes, like procurement, became a challenge. With so many people to manage, it was difficult to help everyone understand how important their role was in the bigger picture. Inconsistencies and manual portions of the process meant too much time was being spent away from the real mission of the company.
In response, MHI Vestas created an automated system that made it possible for invoices to be automatically booked when procedure was followed. But old habits die hard. So our task: explain the system as clearly as possible and help people understand why trying something new and following the prescribed process makes everyone’s lives much easier.